Refund policy

Cancellation policy & cancellation form
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Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:


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A. Cancellation Policy
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Right of Cancellation
You have the right to cancel this contract within fourteen days without giving reasons.
To exercise your right of revocation, you must notify us (Patrick Pauliner / Hochfellnstr.14 / 83301 Traunreut / Germany, e-mail: info@lovelstar.com) by means of a clear statement (e.g. a letter or e-mail sent by post) about your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but this is not mandatory.
To comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
>>>span>Consequences of revocation
>>span>If you revoke this agreement, we shall refund to you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive the notice of your revocation of this agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
>span>You have to return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day you inform us of the revocation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You shall only be liable for any loss in value of the goods if such loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functioning.
>br />>span>exclusion or premature expiration of the right of revocation
>span>The right of revocation expires prematurely in the case of contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.

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B. Revocation form
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If you wish to revoke the contract, please fill out and return this form.
An
Patrick Pauliner / Hochfellnstr.14 / 83301 Traunreut / Germany
>span>E-Mail: info@lovelstar.com
Hereby I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
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>>span>Ordered on (*) ____________ / received on (*) __________________
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Name des/der Verbraucher(s)
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Anschrift des/der Verbraucher(s)
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date
(*) Delete as appropriate